At Aqueous the team have worked hard to build a company that meets the needs of our customers and is also a great place to work.  Our company culture and values are a big part of our success and is something of which we are very proud.  We actively strive to carry our way of working through to everything we do, including how we treat our customers, suppliers and stakeholders.

 

The Aqueous Digital team commit to:

 

• Responding to emails and other enquiries within 48 hours (Monday to Friday)
• Providing a written monthly report on SEO performance
• Updating customers by telephone or email on a monthly basis, or more frequently where necessary
• Living our values of Trust, Loyalty and Collaboration (TLC)
• Creating a relaxed and productive working atmosphere
• Always producing a high standard of work
• Open and honest communication
• Work as a team and empower others
• Provide respect, understanding and support for others
• Being flexible in our approach
• Give appreciation and thanks to those that provide help and support
• Take an ethical approach to all digital marketing and business operations
• Promote health and wellbeing and help reduce our environmental impact

 

As a modern forward-thinking business, we are keen to work with customers and suppliers that share our values and adopt behaviours that align to our own.  We would expect our customers and suppliers to commit to:

 

• Open and honest communication
• A professional standard of conduct in meetings and through other communications
• Be respectful to the Aqueous Digital team
• Work together in a partnership to achieve the best results
• Be open to recommendations on how to improve the impact of their digital marketing
• Avoid language or behaviour that could be interpreted as offensive or discriminatory
• Apply fairness when it comes to working practices and meeting agreed contractual obligations
• Operate within the law and adopt ethical business practices