Customer Service
Mythbusting Customer Service; less is definitely not more!
Have you ever been in the situation where the phones go quiet and you assume it’s because all your customers are so happy with your
June 15, 2016
Have you ever been in the situation where the phones go quiet and you assume it’s because all your customers are so happy with your
I wrote back in March last year about the latest emails from snake oil salesmen trying to sell the unsuspecting ‘some SEO’. Like its something you
This article was triggered by a conversation I was having with someone about the use of social media by different socio-economic groups. The subject of
The death of printed directories has been forecast for some time now but despite these predictions they have steadfastly refused to go away. Every year
There’s nothing quite as soul destroying as waking up to find an email from Google saying that they have detected ‘Unnatural Links’ pointing to your
SEO trends come and go in waves and right now we’re on the crest of the ‘killer content’ wave. Of course this isn’t new; I
Don’t get us wrong, we at Aqueous love Twitter. We use it extensively for both our own business but more importantly for our clients as
Predictions are incredibly hard. Either you get it spot on and appear to be prescient or you are so wide of the mark that you
In an interesting diversion today Google announced Panda 5 and Panda 6 but it’s not quite what you might think. In an attempt to mirror
