
Proof that customer reviews are a bad way of judging a business
I have long maintained that online customer reviews are a pointless and potentially damaging invention. Used extensively by platforms such as Google, Facebook and Trip

I have long maintained that online customer reviews are a pointless and potentially damaging invention. Used extensively by platforms such as Google, Facebook and Trip

Back in July the internet world woke up to find that the images that should be showing on bulletin boards, blogs, forums and shopping sites

During the current Coronavirus ‘COVID-19’ crisis, there is a lot of noise and confusion and, it seems, fewer and fewer places to turn for clear

Have you ever been in the situation where the phones go quiet and you assume it’s because all your customers are so happy with your

No one likes a crisis. The definition of a crisis is “any event that is going (or is expected) to lead to an unstable and

I can’t remember the exact date when I bought my first pair of John White boots but I do remember how I felt. You see,